Privacy Policy
Last updated: September 2026
1. Information we collect
Account details (name, phone, email, username), identity verification data you submit (KYC), transaction records, device and log information, and support communications.
2. How we use it
To operate your wallet and transactions, verify your identity, prevent fraud, provide support, send you service notifications, and comply with legal obligations.
3. Sharing
We share data only with the providers needed to run the Service (payment processors, bank partners, SMS/email, KYC and infrastructure providers) and with authorities where required by law. We do not sell your personal data.
4. Security
We protect your data with encryption in transit, hashed PINs and passwords, optional two-factor authentication, and access controls. No system is perfectly secure — keep your credentials private.
5. Data retention
We keep records for as long as your account is active and as required by financial regulations and law.
6. Your rights
You may request access to, correction of, or deletion of your personal data, subject to legal record-keeping requirements. Contact us to make a request.
7. Cookies
We use essential cookies to keep you logged in and to secure your session. We do not use them to track you across other sites.
8. Changes
We may update this policy. Material changes will be notified in-app or by email.
9. Contact
Privacy questions? Email swap@theafricanbull.com.